We support small and midsize businesses with responsive IT support, Microsoft 365, workstation support, endpoint management, backup, cybersecurity, networking, and practical technology guidance.
Central Coast Solutions is growing, and this role is important to that growth. You'll help us improve support consistency, serve clients well, and build a more scalable managed IT services operation.
We're expanding, and this position is central to that. What you build here — processes, documentation, habits — shapes how we support every client going forward.
You'll work with real business clients and solve real problems. This is not a script-reading role, and you won't be insulated from the people you're helping.
There's room to grow both technically and professionally. A great fit for someone with helpdesk or desktop support experience who wants to develop in a managed IT environment.
We value practical support, clear communication, and dependable follow-through. We're not looking for someone who pretends to know everything — just someone coachable and reliable.
One opening right now. If you enjoy helping people and solving technical problems, we'd like to hear from you.
First-level technical support for our managed IT clients. You'll respond to support tickets, troubleshoot common issues, communicate with users, document your work, and escalate when needed.
View the full posting →Central Coast Solutions is hiring a Helpdesk Technician / Client Support Specialist to join our managed IT services team. We're looking for someone who enjoys helping people, solving technical problems, documenting work clearly, and creating a reliable support experience for business clients.
This role provides first-level technical support for Central Coast clients. You will respond to support tickets, troubleshoot common issues, communicate with users, document your work, and escalate issues when needed.
This is a great fit for someone with helpdesk or desktop support experience who wants to grow in a managed IT environment.
You do not need to know everything. You do need to be organized, calm with clients, willing to learn, and able to follow through.
The right person will help us create a more consistent and organized support experience for our clients. You will be successful if you:
We are not looking for someone who pretends to know everything. We are looking for someone who is dependable, coachable, and willing to build strong support habits.
$22–$32 PER HOUR
Depending on experience and fit. Compensation may be higher for a candidate with strong MSP experience and the ability to quickly own first-level support, ticket flow, and documentation.
Central Coast Solutions is growing, and this role is important to that growth. You will help us improve support consistency, serve clients well, and build a more scalable managed IT services operation.
This is a hands-on role with room to grow technically and professionally. You will work with real business clients, solve real problems, and be part of a team that values practical support, clear communication, and dependable follow-through.
Please email us your resume at info@centralcoastweb.com. In your message, please include:
Central Coast Solutions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.