Our Services

MANAGED IT THAT WORKS

Everything your business needs to run secure, reliable technology — from day-to-day support to long-term strategy. No bloat. No surprises.

Core Service

MANAGED IT SERVICES

We become your full IT department — or seamlessly extend the one you already have. From infrastructure management to strategic planning, we handle the technology so you can focus on your business.

  • Complete infrastructure monitoring and management
  • Vendor management and coordination
  • IT strategy and roadmap planning
  • Hardware and software lifecycle management
  • Regular reporting and business reviews
  • Predictable flat-rate monthly pricing
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YOUR IT, HANDLED

We don't just react to problems — we prevent them. Our proactive approach means fewer disruptions, better performance, and lower total cost of ownership.

Support

HELPDESK & USER SUPPORT

Fast, friendly support from real people who know your environment. No ticket queues, no bouncing between departments.

RAPID RESPONSE

Average response time under 15 minutes. Your team gets back to work faster.

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DEDICATED TEAM

A consistent team that knows your systems, your people, and how your business works.

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CLEAR COMMUNICATION

Plain-language updates, no jargon. You always know what's happening and when it will be resolved.

Monitoring

ENDPOINT MONITORING & MANAGEMENT

Every device on your network monitored, patched, and managed. Problems detected and resolved before your team even notices.

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DEVICE MANAGEMENT

Automated patching, software deployment, and configuration management across all endpoints.

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REAL-TIME MONITORING

24/7 monitoring with automated alerts. We catch issues early and fix them fast.

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SECURITY ENFORCEMENT

Ensure compliance policies are applied consistently across every device in your organization.

Apple

MAC DEVICE SUPPORT

Full support for Mac-based teams and mixed environments. We manage, secure, and support Apple devices alongside Windows — no second-class treatment.

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MAC MANAGEMENT

MDM enrollment, configuration profiles, and policy enforcement for every Mac in your organization.

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DEPLOYMENT & SETUP

Zero-touch deployment with Apple Business Manager. New Macs arrive ready to use, fully configured and secured.

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SECURITY & PATCHING

macOS updates, FileVault encryption, endpoint protection, and the same security standards we apply to every device.

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MIXED ENVIRONMENTS

Mac and Windows working seamlessly together — shared files, single sign-on, and consistent support across both platforms.

Synology

SYNOLOGY NAS & SERVERS

Central Coast Solutions is an authorized Synology reseller serving Minnesota — we spec, deploy, and manage Synology storage and server platforms for business backup, file services, surveillance, and virtualization. Listed on Synology's official MN reseller list.

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TOWER SERVERS

DS Series tower NAS for small offices and workgroups — shared file storage, automated backups, and remote access without enterprise complexity.

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RACKMOUNT SERVERS

FS, HD, SA, RS, and UC Series rackmount platforms for scale-out file services, virtualization storage, and high-performance workloads in your server room or closet.

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STORAGE DEVICES

Synology-validated HDDs and SSDs sized for your workload, plus expansion units when you outgrow the box. We handle sourcing, install, and warranty.

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ACTIVEPROTECT APPLIANCE

Purpose-built backup appliance with immutable snapshots, ransomware protection, and centralized recovery across servers, VMs, Microsoft 365, and endpoints — one appliance, one console.

Security

CYBERSECURITY & COMPLIANCE

Multi-layered security designed for small and midsize businesses. Protection that's thorough without being overwhelming.

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THREAT PROTECTION

Advanced threat detection, email security, and endpoint protection to keep your business safe from modern cyber threats.

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SECURITY ASSESSMENTS

Regular vulnerability assessments and penetration testing to identify and fix gaps before attackers find them.

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COMPLIANCE SUPPORT

Guidance and documentation for SOC 2, HIPAA, and other compliance frameworks relevant to your industry.

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SECURITY TRAINING

Employee security awareness training and phishing simulations to strengthen your human firewall.

Cloud

MICROSOFT 365 SUPPORT

Expert administration of your Microsoft 365 environment. We handle licensing, migrations, and ongoing optimization.

MIGRATION & SETUP

Seamless migration to Microsoft 365 from any platform. We plan, execute, and validate every step.

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LICENSE OPTIMIZATION

Right-size your licensing to eliminate waste. Many businesses overpay for licenses they don't fully use.

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ONGOING ADMINISTRATION

User management, security policies, Teams configuration, SharePoint setup, and everything in between.

Resilience

BACKUP & DISASTER RECOVERY

Your data is your business. We make sure it's protected, backed up, and recoverable — no matter what happens.

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AUTOMATED BACKUPS

Scheduled backups with verification. Your data is protected around the clock without any manual effort.

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TESTED RECOVERY

Regular recovery testing ensures your backups actually work. No surprises when you need them most.

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DISASTER PLANNING

A documented plan for business continuity so your team knows exactly what to do in any scenario.

Partnership

CO-MANAGED IT

Already have an internal IT person or team? We complement your existing resources with the expertise and coverage they need.

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FILL THE GAPS

We cover the areas your team doesn't have time for — security, monitoring, after-hours support, and strategic planning.

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SCALE FLEXIBLY

Ramp support up or down as your needs change. No long-term commitments for services you don't need.

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ELEVATE YOUR TEAM

Give your internal IT staff access to enterprise-grade tools, expertise, and support that makes them more effective.

NOT SURE WHAT YOU NEED?

Start with a free assessment. We'll evaluate your current setup and recommend the right services for your business.